At Optum Serve, our name is our mission. We are dedicated to serving those who serve, embodying this commitment in every aspect of our work. It’s more than just what we do; it’s who we are at our core. We strive to deliver innovative, convenient, and quality healthcare solutions to the brave men and women of our military, our esteemed veterans, and the dedicated individuals who tirelessly work to keep America safe and functioning smoothly.
Our mission is deeply rooted in providing comprehensive support. We understand the unique challenges faced by these communities and are committed to meeting their healthcare needs with tailored and effective solutions. We believe in going beyond traditional healthcare models to ensure that everyone we serve receives the best possible care, precisely when and where they need it.
We are proud to share that Optum Serve has impacted over 25 million lives. This significant milestone reflects our extensive reach and the trust placed in us by those we serve. However, we see this achievement not as an endpoint, but as a powerful starting point. We are energized and motivated to expand our services and deepen our impact in the years to come.
Optum Serve is committed to providing comprehensive solutions that are designed to meet our members and their families wherever they are on their healthcare journey. We recognize that healthcare is not confined to the walls of a clinic or hospital. It extends to homes, communities, and increasingly, to virtual spaces. Our approach is to bring high-quality care directly to those we serve, making it as accessible and seamless as possible.
We champion a whole-person approach to healthcare. This philosophy recognizes that health is influenced by a multitude of factors extending beyond clinical settings. What happens outside of a doctor’s office – lifestyle choices, environmental factors, and social determinants of health – are just as critical as the medical care received within it. By considering the complete picture of an individual’s life, we can deliver more effective, personalized, and sustainable healthcare outcomes.
To further enhance access to quality healthcare, Optum Serve is continuously growing our industry-leading provider network. A robust and diverse network is essential to ensuring timely and appropriate care for everyone we serve. We are dedicated to building and maintaining a network that is both expansive and highly qualified, ensuring that our members have access to the best healthcare professionals available.
Moreover, we are committed to building a more equitable future in healthcare by leveraging our first-class data solutions. Data-driven insights are crucial for identifying disparities, understanding population health needs, and developing targeted interventions that promote health equity. By harnessing the power of data, we can work towards a healthcare system that is fairer and more effective for all.
This is who we are: Optum Serve. We are more than just a healthcare provider; we are a dedicated partner in service.
This is what we do: We deliver on our promise to provide exceptional healthcare to those who have dedicated themselves to serving our nation.
We are Optum Serve, and we are just getting started. Our commitment to service, innovation, and quality drives us forward as we continue to expand our reach and deepen our impact on the lives of millions.
