For businesses considering server solutions, especially those utilizing Atlassian products, it’s crucial to be aware of significant upcoming changes. Atlassian Marketplace is transitioning away from server apps, marking a pivotal shift towards cloud-based solutions. This means that sales and support for server apps will no longer be available, urging users to explore cloud migration as the future.
If you’re currently using Atlassian server apps, or if you are in the market for a “Server For Sale” to host such applications, understanding these changes is essential. Atlassian is encouraging users to move to the cloud, providing a comprehensive migration program to facilitate a seamless transition. For Data Center customers, server apps will need to undergo a Data Center approval process to remain available on the Marketplace.
Preparing for the Cloud Transition: Key Steps
Transitioning to the cloud requires careful planning and execution. Here’s a breakdown of the essential steps to prepare for this shift:
- Security Assessment: Evaluate whether cloud solutions can meet your organization’s security requirements. Cloud security is a top priority, and understanding these measures is vital.
- Strategic Planning: Develop a robust strategy that encompasses pricing considerations and the competitive landscape of cloud solutions.
- Customer Communication: Keep your users informed about the upcoming changes and your migration plans. Transparent communication is key to a smooth transition.
- App Development: Begin building your cloud apps or identifying suitable replacements in the cloud ecosystem.
- Migration Path: If you have existing server app users, devise a clear migration path to ensure data and functionality are preserved during the move.
- Launch and Promotion: Once your cloud app is ready, launch, list it on the marketplace, and advertise its availability to your user base.
- Ongoing Support: Prepare to support your customers on the new cloud platform, addressing any issues and ensuring a positive user experience.
For a detailed guide on migrating your apps and customers to the cloud, Atlassian provides a valuable resource: moving your apps and customers to cloud.
Updates for Atlassian Marketplace Partners
For Marketplace Partners, staying informed is critical. The Cloud Readiness hub in the Partner Portal is your go-to resource for the latest updates and to get your questions answered by the Atlassian team. Access requires Partner Portal credentials; check the Portal requirements for access details.
Stay connected with the Developer Community to browse server end-of-support queries and discussions:
Changes to Marketplace and UPM Interfaces
As of February 15, 2024, purchasing, renewing, upgrading, or creating promotions for server apps across Jira, Confluence, Bitbucket, Bamboo, and Crowd is no longer supported by Atlassian Marketplace. This change is reflected in updates to the Marketplace listing and Universal Plugin Manager (UPM) screens.
Marketplace Listing Modifications
Announcement banner on Marketplace app listing indicating end of server app support
- Announcement Banner: A prominent banner now highlights the end of server app support on Marketplace listings, ensuring users are immediately aware of the change.
- Tab Removal: Tabs for Pricing, Privacy & Security, and Support have been removed from server app listing pages, streamlining the information presented.
- Review Adjustments: Existing app reviews are preserved, but the option to Write a review for server apps has been disabled.
- Limited Tab Retention: Server apps with limited tabs and the server hosting option will remain visible until February 15, 2025, providing a transitional period.
Universal Plugin Manager (UPM) Screen Updates
Announcement banner on UPM Manage apps section about server app end of support
- UPM Banner: An announcement banner is also present in the UPM Manage Apps section, reinforcing the server app update directly within the application management interface.
- Version Upgrade Disabled: Upgrading server apps via the Manage apps section in UPM is no longer possible, reflecting the end of feature enhancements and updates for these apps.
Exceptions for Fisheye and Crucible
Server apps for Fisheye and Crucible are exceptions to this policy. Publishing and purchasing for these apps will continue indefinitely without changes, offering continued support for users of these specific tools.
For Marketplace partners in the Dual Licensing program with extended support beyond February 15, 2024, updates for server apps to release critical fixes and security patches will be permitted until February 15, 2025. Further details on this program can be found here.
If you’re searching for a “server for sale” to run Atlassian applications, it’s vital to consider the long-term strategy and direction of Atlassian towards cloud solutions. While server options may seem like a direct solution now, the industry trend and Atlassian’s clear direction point towards the cloud as the primary platform for the future.
