Privacy Notice for RBJazzKitchen.com

This privacy notice is designed to inform you about our practices regarding the collection, use, and protection of your personal information. It pertains to RBJazzKitchen.com and any other websites that link to this notice (collectively referred to as the “Websites”). These Websites are owned and operated by Ralph Brennan’s Jazz Kitchen and its affiliates (referred to as the “Company,” “we,” “us,” or “our”). By accessing and using any of the Websites, you are consenting to the collection and use of your personal information as detailed in this notice. Furthermore, you agree that all agreements, notices, disclosures, and other communications provided to you electronically meet any legal requirement for written communication.

Welcome to Our Privacy Practices

This notice aims to address frequently asked questions about your online privacy while interacting with our Websites. This includes detailing what personally identifiable information we may collect from you and how we may utilize this information. Please be aware that we may update this Privacy Notice periodically, so we encourage you to review it regularly for any changes. Perhaps while enjoying our site, you’re also wondering, “How Many Beignets Does Jazz Coastal Grill Serve Per Person?”. While this notice won’t directly answer that culinary question, it will provide essential information about your data privacy as you explore our digital offerings.

What Personal Information Do the Websites Collect From Visitors?

The information we gather from visitors is crucial for us to personalize and continuously enhance the Websites and the services we offer. Below are the types of information we collect:

• Information You Voluntarily Provide: We collect and store any information that you input on our Websites or provide to us through other means. You have the option to withhold certain information, but this may limit your ability to access some features, such as coupons or special promotions. We use the information you provide to respond to your requests, personalize your website experience, improve our services, and communicate with you effectively.
• Information Collected Automatically: Whenever you interact with our Websites, we automatically receive and store certain types of information. Similar to many websites, we utilize “cookies” and obtain specific information when your web browser accesses our Websites or interacts with advertisements and other content served by us or on our behalf on other websites.
• Email Communication Preferences: You have the option to join our email list by submitting your name, email address, and birthday on our Websites. To enhance the relevance and interest of our emails, we may receive confirmation when you open an email from us. We may also cross-reference our visitor list with lists obtained from external companies. If you prefer not to receive email communications from us, you can easily unsubscribe by following the “unsubscribe” link provided in our emails.
• Information from External Sources: We may also receive information about you from other external sources and integrate it with your account information to provide a more comprehensive and personalized experience.

How We Utilize Your Personal Information

We use your personal information to operate, deliver, develop, and refine the products and services we offer to our customers. These purposes include:

• Processing Purchases and Service Delivery: This involves managing orders, reservations, private parties, and other events. It also includes delivering products and services, processing payments, and communicating with you regarding your orders, service updates, and promotional offers.
• Service Enhancement and Troubleshooting: We use your information to provide, troubleshoot, and improve our services. This includes ensuring website functionality, analyzing performance metrics, resolving errors, and enhancing the overall usability and effectiveness of our services.
• Personalized Recommendations: To enhance your experience, we use data to recommend features, products, and services that may be of interest to you. This includes identifying your preferences and personalizing your interactions with our services to better meet your needs.
• Legal Compliance: We process personal information to comply with applicable legal obligations and regulatory requirements.
• Effective Communication: We use your information to communicate with you regarding services, updates, and important notices.
• Targeted Advertising: We may display interest-based advertisements for features, products, and services that align with your interests, enhancing the relevance of the ads you see.
• Fraud Prevention and Security: To protect our customers and ourselves, we use your information to prevent and detect fraud and abuse, thereby safeguarding the security of our operations and customer interactions.

Text Messaging and SMS Communication: Opting Out

You may choose to provide us with your mobile phone number to receive communications via calls, text messages, or Short Messaging Service (“SMS”) from us. By providing your number, opting in, or signing up through a mobile device, you are agreeing to this Privacy Notice and consenting to receive autodialed, text, or email messages at that number. Please be aware of the following:

• Message Frequency: The frequency of messages may vary based on interactions and services. For example, we may send text messages related to reservations, upcoming events, online orders, or other service-related updates.
• Carrier Availability: Our text messaging program may not be accessible through all wireless carriers. We are not responsible for any delays or failures in message delivery.
• Standard Carrier Rates: Standard message and data rates from your mobile service carrier may apply. Please check with your mobile service provider to understand the charges for sending and receiving text messages.
• Opting Out: You can opt out of receiving text messages at any time by texting “STOP” to 866-336-1444 from your mobile number. Upon opting out, you agree that we may send you a one-time confirmation text message to acknowledge your request.
• Service Termination: We reserve the right to terminate our messaging services at any time, for any reason, with or without prior notice to you.

Cookies and Web Beacons: Managing Your Preferences

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and preferences. We utilize cookies, pixels, and similar technologies (collectively referred to as “cookies”) to recognize your browser or device, gain insights into your interests, provide essential features and services, and for additional purposes, including:

1. User Recognition: Identifying you when you log in to use our services, ensuring a personalized and seamless experience.
2. Preference Management: Keeping track of your account preferences, such as language settings or display options, for future visits.
3. Shopping Cart Functionality: Maintaining a record of items you’ve added to your shopping basket during your browsing session.
4. Research and Improvement: Conducting research and diagnostics to improve our content, products, and services based on user interaction and feedback.
5. Fraud Prevention: Preventing fraudulent activities and enhancing the security of our platform and user transactions.
6. Security Enhancement: Improving overall security measures to protect user data and ensure a safe browsing environment.
7. Relevant Content Delivery: Delivering content, including advertisements, that are relevant to your interests, both on our Websites and on third-party sites, to enhance user engagement.
8. Performance Reporting: Measuring and analyzing the performance of our services, such as website traffic, user engagement, and the effectiveness of various features.

You have the ability to manage browser cookies through your browser settings. The ‘Help’ function in most browsers will guide you on how to prevent your browser from accepting new cookies, how to receive notifications when you receive a new cookie, how to block cookies, and manage cookie expiration. If you choose to block all cookies, neither we nor third parties will be able to transfer cookies to your browser. However, please note that blocking all cookies may require you to manually adjust some preferences each time you visit the site, and certain features and services may not function correctly.

A web beacon is a small object embedded in a webpage or email that allows us to verify that you have accessed our content. We may use web beacons or similar technologies to monitor and assess the effectiveness of our emails and targeted advertising campaigns. If you wish to opt out of the collection and use of such information for ad targeting, including through third-party service providers like Google, Facebook, and Twitter, you can do so through the Digital Advertising Alliance’s opt-out tool, available here: http://www.aboutads.info/choices/.

Sharing of Collected Information

Information about our visitors is a crucial part of our business operations, and we are committed to not selling it to external parties. We may share customer information in the following ways and with our subsidiaries and affiliates:

• Transactions with Third Parties: We collaborate closely with affiliated businesses, including those offering co-branded and joint services, and we may share visitor information related to these offerings with such affiliated businesses to enhance service delivery.
• Third-Party Service Providers: We engage other companies and individuals to perform various functions on our behalf. These functions include fulfilling orders, processing reservations, delivering packages, sending postal mail and emails, removing redundant information from customer lists, analyzing data, providing marketing support, delivering search results and links (including sponsored listings and links), processing credit card payments, and providing customer service. These service providers are granted access to personal information necessary to perform their duties but are restricted from using it for any other purposes.
• Business Transfers: As we continue to grow and develop our business, we may engage in transactions such as selling or buying companies, subsidiaries, or business units. In such transactions, customer information is typically one of the transferred business assets. For instance, if the Company, one of its subsidiaries, or substantially all of their assets are acquired, customer information may be included as a transferred asset.
• Protection of Websites and Legal Compliance: We may release account and other personal information when we believe it is necessary to comply with the law, enforce or apply our website service terms and other agreements, or protect the rights, property, or safety of the company, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and reducing credit risk.

Third-Party Advertisers and Links to External Websites

We may offer some of our products and services through contractual agreements with affiliates, service providers, partners, and other third parties (“Service Partners”). Both we and our Service Partners may utilize your information to facilitate operations between our respective sites or to deliver products or services to you. The use of your information by our Service Partners is governed by their respective privacy policies, which are beyond our control. Additionally, our Websites may contain links to other sites, including those of advertising partners and Service Partners, each of which has its own privacy policies and data collection, usage, and disclosure practices. We advise you to review the privacy policy of each site you visit, as we are not responsible for the policies or practices of third parties. For example, some of our Websites may enable you to make reservations through the OpenTable platform, which is operated by OpenTable, Inc. and is subject to its separate terms and conditions and privacy policy.

Website Usage by Children

Our Websites are not designed for or intentionally targeted at children. We do not knowingly collect personal information from children under the age of 13 without obtaining verifiable consent from their parent or guardian.

Modifications to Our Legal Notices and Privacy Notice

By choosing to visit our Websites, your visit and any concerns regarding privacy are subject to this Privacy Notice. If you have any privacy concerns while using our Websites, please contact us with a detailed description of your concern, and we will endeavor to resolve it. As our business evolves, our Privacy Notice may also be updated to reflect these changes. We may post notifications of revisions to our notices and service terms on this page. We encourage you to check our Websites and this notice frequently to stay informed about any recent changes. Unless explicitly stated otherwise, our current Privacy Notice applies to all information we have about you and your account.

Rights for California Residents Under the CCPA

If you are a resident of California, the California Consumer Privacy Act (CCPA) grants you certain rights regarding your personal information.

1. Categories of Personal Information Collected: Depending on the services you utilize, the personal information we may collect falls into the following categories defined by the CCPA:

1. Identifiers, such as your name, phone number, and address, as well as unique identifiers linked to your browser, application, IP address, or device.
2. Personal information, including financial details such as credit card numbers.
3. Demographic information, such as your age, gender, and preferred language.
4. Commercial information, including your payment details and purchase history related to our services.
5. Internet, network, and activity information, such as your search queries, interactions with content and advertisements, and activity on third-party sites and apps that utilize our services.
6. Geolocation data, which may be derived from GPS, IP address, and other sensor data from your device.
7. Inferences drawn from the above information, such as insights into your purchase preferences and consumer behaviors.

2. Business Purposes for Information Use and Disclosure: The personal information we may disclose about consumers for business purposes aligns with the following purposes established by the CCPA, depending on the services you use:

1. Protection against security threats, abuse, and illegal activities to ensure a safe and secure environment.
2. Auditing and measurement for analytics to understand service usage and to fulfill obligations to our service partners.
3. Service maintenance to ensure our services function as intended, including tracking outages and troubleshooting reported issues.
4. Research and development to improve existing services and develop new products, features, and technologies for user benefit.
5. Use of service providers to perform services on our behalf, under strict compliance with our Privacy Policy and confidentiality and security measures.
6. Advertising, including the use of online identifiers and information about your interactions with advertisements to provide relevant content.
7. Legal compliance, including satisfying applicable laws and regulations and responding to legal processes or enforceable government requests, including law enforcement inquiries.

3. Rights to Access and Delete Personal Information: Under the CCPA, you have the right to request information about our data collection, use, and disclosure practices. You also have the right to access your personal information and request its deletion. To exercise these rights, please contact us at +1 (504) 539-5520 or email us at [email protected] with your name, email address, and ZIP code. Please note that depending on your data preferences, certain services may be limited or unavailable.

4. No Sale of Personal Information: We affirm that we do not sell personal information of consumers, as defined under the CCPA.

5. Non-Discrimination: We assure that we will not discriminate against any consumer for exercising their rights under the CCPA, ensuring fair and equitable treatment for all users.

Questions or Concerns?

For any questions or concerns regarding this Privacy Notice, please contact us at:

Ralph Brennan Restaurant Group 550 Bienville Street New Orleans, Louisiana 70130 +1 (504) 539-5520 [email protected] https://www.neworleans-food.com/contact/

Last Updated: June 15, 2022