The highly anticipated launch of Destiny 2 Episode 3: Heresy on February 4th was unfortunately marred by unforeseen server instability, leading to emergency maintenance and downtime. Players eager to dive into the new content were met with error codes and connection problems shortly after the reset, prompting swift action from Bungie to address the situation.
Initial reports surfaced quickly after the daily reset time, with players encountering various error codes, notably the “PLUM” error. Bungie Help acknowledged these widespread stability issues, confirming they were “currently investigating stability issues and a rise in various error codes, including PLUM.” This immediately raised concerns given past technical challenges within Destiny 2, and the team prioritized identifying the root cause and implementing a fix.
To address the escalating server problems, Bungie Help announced an emergency server maintenance operation. At 2:20pm ET, they stated, “as part of the investigation into today’s server and stability issue, we will be bringing Destiny 2 offline shortly for maintenance.” This necessary downtime aimed to provide the developers with the space to diagnose and resolve the underlying issues impacting server stability and player connectivity. An update followed at 3:13pm ET, indicating positive progress: “we are bringing Destiny 2 back online. Players may be placed into a queue while we continue our investigation.” This suggested that while a full resolution was still in progress, the immediate stability concerns were being managed to allow players back into the game.
Adding to the complexity, Bungie also noted, “we’re investigating an issue where surges were mistakenly re-enabled in Raids.” This unexpected return of surges in Raids was acknowledged as a secondary issue, with the server and stability problems remaining the top priority. The team’s focus remained firmly on ensuring a stable gameplay experience following the server maintenance.
While the server maintenance addressed the immediate crisis, players were informed that they might encounter login queues as systems returned online. Anecdotal reports suggest that many players have been able to access Destiny 2 with manageable queue times, indicating that the server maintenance efforts have been effective in restoring a degree of stability. However, as launch day progresses, individual experiences may vary as Bungie continues to monitor server performance and player access.
Destiny 2 players are advised to stay tuned to official Bungie Help channels for further updates regarding server status and any ongoing maintenance or investigations.
