If you’re using a basic eFile-only InfoTrack account and are asked to log in with “Odyssey File & Serve” credentials, you might be wondering what these are and why they’re necessary. This article clarifies the purpose of Odyssey File & Serve, especially in the context of Illinois electronic filing (eFiling), and how it relates to accessing your InfoTrack account.
What Exactly is Odyssey File & Serve?
Odyssey File & Serve is a system used by several jurisdictions, including Illinois, to manage their electronic court filing processes. Other states like Indiana, Maryland, Texas, and certain counties in California also utilize Odyssey. InfoTrack is a certified Electronic Filing Service Provider (EFSP) that works with these court systems. Therefore, to interact with courts using Odyssey through InfoTrack, you’ll need an Odyssey File & Serve account.
Why is an Odyssey File & Serve Account Required for Illinois eFiling with InfoTrack?
Your Odyssey account serves as your secure gateway to the courts in Illinois and other jurisdictions that employ the Odyssey system for eFiling. InfoTrack utilizes your Odyssey credentials to securely access and display your filing history. This connection also ensures that the Illinois court system correctly identifies you when you submit electronic filings through InfoTrack. Essentially, it’s the verified link between you, InfoTrack, and the court’s eFiling system.
If you have previously engaged in eFiling in Illinois or other Odyssey jurisdictions, you likely already possess an Odyssey account linked to your email address. If you are new to the Odyssey system or need assistance setting up an account for Illinois eFiling, please don’t hesitate to contact us for guidance.
Note: For users who require the full suite of InfoTrack services, including integrations with case management software and more comprehensive features, a professional InfoTrack account is recommended. Basic eFile-only accounts, which prompt for Odyssey File & Serve credentials, are primarily designed for pro se filers or those who file infrequently. To explore the full capabilities of InfoTrack and streamline your legal workflow, reach out to us to establish a professional account.
