A proxy server acts as a go-between for your computer and the internet. It’s often used to mask your location and bypass restrictions to access websites. However, proxies don’t always provide the same level of privacy as a VPN. If you’re using a service like ExpressVPN, a separate proxy might not be necessary and could even interfere with your connection.
If you’re experiencing internet connectivity problems while using Chrome, it’s possible that a proxy server is enabled. Disabling it can often resolve these issues.
Note: If you are trying to access streaming services and encountering VPN or proxy detection errors, disabling your proxy might not solve the problem. For assistance with streaming service access while using a VPN, please contact the ExpressVPN Support Team.
To disable your proxy settings in Chrome, follow the steps below for your operating system:
Turn Off Proxy on Windows Chrome
-
Open the Chrome Menu, located in the top-right corner of your browser window, and click on the three vertical dots.
-
From the dropdown menu, select Settings to open Chrome’s settings page.
Access Chrome Settings via the menu -
In the left-hand settings navigation, find and click on System. This section manages your system and browser integration settings.
-
Within the System settings, you will see an option labeled Open your computer’s proxy settings. Click this to proceed to your Windows proxy configurations.
Locate the option to open computer proxy settings within Chrome's system settings -
In the Settings window that appears, under Automatic proxy setup, locate Automatically detect settings and toggle the switch to Off. This ensures your computer doesn’t automatically search for a proxy server.
-
Next, under Manual proxy setup, find Use a proxy server and toggle this switch to Off as well. This action disables any manually configured proxy server.
Disable manual proxy setup in Windows proxy settings -
Click Save to apply the changes. Your proxy server should now be disabled in Chrome on Windows.
If you require further assistance, Contact the ExpressVPN Support Team for immediate support.
Turn Off Proxy on Mac Chrome
-
Open the Chrome Menu by clicking on “Chrome” in the top menu bar, then select Settings from the dropdown.
-
On the left-hand side menu, click on System. This will take you to the system settings section within Chrome.
-
Click Open your computer’s proxy settings. This button will launch the Network settings window of your macOS.
-
In the Network settings window, go to the Proxies tab. Here, you will see a list of proxy protocols. Uncheck the box next to each protocol to disable them all.
Disable all proxy protocols in Mac Network settings -
Click OK to save your changes. You can now close the settings windows. The proxy server is now disabled for Chrome on your Mac.
For additional help, Contact the ExpressVPN Support Team for immediate assistance.
Still Having Issues?
If you continue to experience problems, such as being unable to access specific websites or services, it might not be related to your proxy settings. In such cases, contact the ExpressVPN Support Team for further assistance and troubleshooting.
