Troubleshooting LSI MegaRAID SAS 9240-8i Driver Issues on Server 2022

Encountering driver problems when installing a server operating system can be a significant roadblock. Many users attempting to deploy Windows Server 2022 with older hardware, such as the LSI MegaRAID SAS 9240-8i, have reported difficulties. The issue often manifests during the initial setup phase, where the installer fails to recognize the RAID controller, preventing the operating system from being installed on the intended storage volumes. This article delves into the common driver-related challenges associated with the LSI MegaRAID SAS 9240-8i and Server 2022, and offers potential solutions for a smoother installation process.

Understanding the Driver Compatibility Challenge

The core of the problem lies in driver compatibility between older hardware like the LSI MegaRAID SAS 9240-8i and newer operating systems like Windows Server 2022. Often, the default driver set included within the Server 2022 installation media may not be the optimal – or even a compatible – driver for the 9240-8i. This can lead to the dreaded Blue Screen of Death (BSOD) during installation, or the installer simply failing to detect the storage controller and associated drives. While the Server 2022 installer includes a range of drivers, they are not universally compatible with all legacy hardware.

Users have reported similar issues with related LSI MegaRAID cards, such as the 9260-8i, 9265-8i, and 9270cv-8i series when trying to install Server 2022. These older cards, while robust, may require specific driver versions to function correctly with the latest server OS. The default drivers in Server 2022 might be too new, too old, or simply incompatible with the firmware on these RAID controllers.

Finding the Correct LSI MegaRAID SAS 9240-8i Driver for Server 2022

To overcome these driver issues, manual driver installation is often necessary. The key is to source the correct driver for your LSI MegaRAID SAS 9240-8i that is compatible with Windows Server 2022. Broadcom (formerly Avago, LSI) is the official source for these drivers.

Here’s a general approach to finding and installing the driver:

  1. Identify the Exact Card Model: Double-check that you indeed have the LSI MegaRAID SAS 9240-8i. While similar models might exist, using the wrong driver can lead to further problems.
  2. Visit the Broadcom Support Website: Navigate to the Broadcom support portal. Search for “LSI MegaRAID SAS 9240-8i drivers”.
  3. Locate Server 2022 Drivers: Look for driver downloads specifically listed for Windows Server 2022. If a dedicated Server 2022 driver isn’t explicitly available, you might need to try the latest Windows Server driver offered, or potentially a driver for a slightly older but still compatible server OS version.
  4. Download the Driver Package: Download the driver package, which usually comes in a ZIP format.
  5. Prepare Driver Media: Extract the driver files to a USB drive or another accessible media that you can use during the Server 2022 installation process.
  6. Manual Driver Installation during Server 2022 Setup: When the Server 2022 installer boots and reaches the point where it asks for a driver (or fails to detect the drives), you should see an option to “Load driver”. Select this option and browse to the location where you saved the extracted driver files on your USB drive.
  7. Select the Driver: The installer should then recognize the driver. Select the appropriate driver for the LSI MegaRAID SAS 9240-8i and proceed with the installation.

Potential Pitfalls and Considerations

  • Incorrect Driver Version: Using the wrong driver version can still cause issues. If the first driver you try doesn’t work, explore other driver versions on the Broadcom website. Sometimes, an older driver might be more stable with Server 2022 than the absolute latest one.
  • Firmware Compatibility: In some cases, very old firmware on the LSI 9240-8i might be incompatible with newer drivers or Server 2022. Consider updating the firmware of your RAID controller if driver installation alone doesn’t solve the problem. Firmware updates should be done cautiously and according to the manufacturer’s instructions.
  • PCI Device ID Issues: While less common with official LSI cards, there’s a possibility of encountering issues if the PCI device ID is not correctly recognized by the installer. This is less likely to be a driver issue and might indicate a deeper hardware or BIOS incompatibility.
  • Fake or Cross-flashed Cards: If you purchased the card from a non-reputable source, there’s a small chance it might be a counterfeit or a card that has been cross-flashed with incorrect firmware. This is less likely with established models like the 9240-8i, but it’s a factor to consider if troubleshooting becomes complex.

Conclusion

Installing Windows Server 2022 with an LSI MegaRAID SAS 9240-8i can present driver-related challenges. However, by proactively sourcing and manually installing the correct LSI MegaRAID SAS 9240-8i driver for Server 2022 from Broadcom’s official support channels, you can overcome these hurdles and successfully deploy your server. Remember to verify your card model, explore different driver versions if necessary, and consider firmware updates as part of your troubleshooting process. By taking these steps, you can maximize the compatibility of your older hardware with the latest server operating system.

Comments

No comments yet. Why don’t you start the discussion?

Leave a Reply

Your email address will not be published. Required fields are marked *