Enhance Customer Flow with BRG Now Serving Signs: The Ultimate Queue Management Solution

In today’s fast-paced business environment, efficient customer flow management is crucial for success. Long waiting lines and disorganized service areas can lead to customer frustration and lost revenue. The BRG Take-A-Number Queue Management System offers a seamless solution to streamline your customer service process, and at the heart of this system is the highly visible and effective Now Serving Sign.

How the BRG Queue Management System Works

The BRG system is designed for simplicity and efficiency, ensuring a smooth experience for both your customers and staff. Here’s how it works:

Ticket Dispensing: Customers take a numbered ticket upon arrival, eliminating chaotic lines and allowing them to wait comfortably.
Wireless Call System: When a service window is ready, an employee uses a wireless remote to press the “Next” button. This remote, approved by the U.S. Government and boasting a 10-year battery life, simplifies operation and installation.
Clear and Audible Announcements: The now serving sign, a user-changeable color LED display, immediately updates. It sounds an alert tone and clearly announces the next ticket number. For multi-window setups, the system also announces and displays the service window number. Voice announcements are available in English, Spanish, or a combination of both.
Repeat and Back Features: If a customer misses their call, the “Repeat” button on the remote easily re-announces the last number for that specific window. The “Back” button allows for decrementing the ticket count if needed.
Efficient Customer Service: Employees can focus on serving customers without the distraction of managing queues, leading to faster service and improved customer satisfaction.

Key Features of BRG Now Serving Signs and Systems

BRG Take-A-Number systems are packed with features designed to offer maximum flexibility and ease of use:

8-in-1 Operation: Choose from eight user-configurable operating modes to tailor the system to your specific needs.
User-Changeable LED Color Display: Customize the color scheme of your now serving sign to match your branding or environment. The bar segment LEDs are designed for superior readability compared to older dot-type displays.
Plug-and-Play Simplicity: Installation is effortless – no complicated networking, configuration, or wiring is required.
Simple Ticket Dispenser: Reliable and jam-free, our ticket dispensers eliminate the common problems associated with expensive printers.
Anti-Glare Lens: Ensures the now serving sign is easily visible under various lighting conditions.
Selectable Audio Options: Choose between an alert tone only, voice announcement only, or both. Voice announcements are available in multiple languages.
Dynamic Display Features: The display color changes with each announcement, and a history of the last four announcements is readily visible.
Robust Wireless Remote: The industrial-grade, U.S. Government approved remote control offers reliable wireless operation for incrementing, decrementing, and repeating calls.
Power Outage Memory: The system maintains ticket number counts even during power interruptions, ensuring continuous operation.
Adjustable Settings: Customize display intensity and audio volume to suit your environment. A line-level audio jack allows for connection to a building’s PA system.
Scalable System: Deploy any number of wall displays with various digit sizes and configure the system for up to 64 service windows.
Flexible Display Modes: Displays can be configured as single, primary, or secondary units, mirroring information across multiple screens.
Customer Satisfaction Guaranteed: Benefit from a 30-day money-back guarantee and free toll-free technical support.

Configuration Options to Match Your Needs

BRG Take-A-Number Systems offer a range of configurations to suit different customer volumes and service setups. Each configuration is easily selectable, allowing you to adapt your system as your business evolves. Configurations vary by the number of waiting customers supported (100 or 1000), the number of service windows (up to 64 or 10), and audio options (tone only or tone and voice announcement). Specific models like the BRGQ64 and BRGQ68 offer configurations supporting up to 1000 waiting customers and 64 service windows, ideal for high-traffic environments. Configuration 11 is uniquely designed for single-line setups, perfect for directing customers to the next available window without a ticket dispenser.

Available Packages: Complete Queue Management Solutions

BRG offers pre-packaged systems for immediate deployment, including everything you need to get started:

BRGQ44P1 & P2 Packages: Feature a 4-digit, 4″ LED display with user-changeable multi-color LEDs, a reversible sign for display, wireless remote, ticket dispenser (with floor or countertop stand options), and a ticket roll.
BRGQ64P1 & P2 Packages: Upgrade to a 6-digit, 4″ LED display with a “Ticket Window” label, 8 ft. power cord, wireless remote, ticket dispenser (floor or countertop stand), and ticket roll.
BRGQ28P1 & P2 Packages: For maximum visibility, these packages include a 2-digit, 8″ LED display with a prominent “Now Serving” label, 8 ft. power cord, wireless remote, ticket dispenser (floor or countertop stand), and a 2-digit ticket roll.
BRGQ48P1 & P2 Packages: Offer a balance of size and information with a 4-digit, 8″ LED display, featuring both “Now Serving” & “Ticket Window” labels, 8 ft power cord, wireless remote, ticket dispenser (floor or countertop stand), and ticket roll.
BRGQ68P1 & P2 Packages: The largest display option, featuring a 6-digit, 8″ LED display with a “Ticket Window” label, 8 ft. power cord, wireless remote, ticket dispenser (floor or countertop stand), and ticket roll.

Options and Accessories for Enhanced Functionality

Expand your BRG system with a variety of options and accessories:

Secondary Displays: Models BRGQ44, BRGQ64, BRGQ28, BRGQ48, and BRGQ68 secondary displays mirror the main display, ensuring visibility from multiple angles. They include reversible “Ticket Window” / “Now Serving” labels (where applicable).
Wireless Remote Control (BRGQWR): Add extra remotes for convenience. These remotes are programmable for up to 64 service windows and feature a long-lasting battery.
Service Window Signs (BRGQWSDD & BRGQWS): Clearly mark service windows with these acrylic signs, available with countertop or floor stands. Specify the needed window number(s) when ordering.
Ticket Dispensers and Stands (BRGQDFS, BRGQDDS, BRGQTD): Choose from floor stands, countertop stands, or replacement dispensers to suit your space.
Replacement Signs and Labels (BRGQLBL, BRGQSEN, BRGQSSP, BRGQSES): Get replacement reversible display labels, or “Please Take a Number” dispenser signs in English, Spanish, or both.
Ticket Rolls (BRGQTR2 & BRGQTR3): Order replacement ticket rolls in 2-digit or 3-digit formats.
Dispenser Stands (BRGQDF & BRGQDD): Purchase floor or countertop stands separately.

Why Choose BRG Now Serving Signs for Your Business?

Investing in a BRG Take-A-Number system with a prominent now serving sign offers numerous benefits:

Improved Customer Experience: Reduces perceived wait times and creates a fairer, more organized waiting environment.
Increased Efficiency: Streamlines customer flow, allowing staff to serve customers faster and more effectively.
Reduced Customer Frustration: Eliminates chaotic lines and confusion, leading to happier customers.
Enhanced Professionalism: Projects a professional and organized image for your business.
Versatile and Customizable: Configurable and scalable to meet the needs of various businesses and environments.

Ready to optimize your customer flow? Contact our helpful sales associates today to discuss your needs and find the perfect BRG Take-A-Number system for your business.

Call 866-252-2704 or 316-530-8854

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