Atlantic Awards provides recognition to eligible individuals. To participate and manage your awards, logging into your account is essential. This guide will walk you through the process of accessing your Atlantic Awards account and managing your profile.
To be eligible for Atlantic Awards, individuals must be at least 18 years old, or 19 in states where that is the age of majority. A valid U.S. Social Security Number, Date of Birth, and U.S. physical street address are required for registration and are subject to verification by American Express. This verification step ensures the security and integrity of the Atlantic Awards program. Atlantic employees and their families are not eligible, and some flight departments may have location-specific or nationwide restrictions.
Accessing your Atlantic Awards account is done through the Atlantic Gateway. If you are a registered user and need to log in, follow these steps:
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Navigate to the Atlantic Gateway login page. You can find the Log in link, which is your starting point for account access.
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Enter your username and password on the login page. These are the credentials you established during your registration.
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If you have forgotten your login details, Atlantic Gateway offers self-service recovery options. Visit the Log in page and select either ‘Forgot your password?’ or ‘Forgot your username?’. Follow the on-screen prompts to retrieve your information. These automated processes are designed to help you quickly regain access to your account without needing to contact support directly.
Once you have successfully logged into your Atlantic Awards account, you can manage your profile information. To do this:
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After logging in, locate ‘My Profile’ in the upper right corner of the page and click on it.
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From the dropdown menu, select ‘View Profile’. This will take you to your profile management page.
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On the profile page, you can review and manage your profile information, including your password and other personal details. Make any necessary updates to ensure your information is current.
It’s important to note that the personal information you provide, such as your Social Security Number and address, is required by American Express as part of their verification process. This is a standard security measure to protect your account and the integrity of the Atlantic Awards program.
Regarding tax implications, please be aware that if you receive annual income of $600 or more through Atlantic Awards, it is considered taxable income. The amount loaded on your ‘Manage My Awards’ page will correspond to the amount reported on your 1099 form. A 1099 form will only be issued if your income meets or exceeds the $600 threshold.
If you earned $600 or more and did not receive your 1099 form by January 31st, you should contact MiFunds at 800-292-7302. If you do not get an immediate answer, leave a detailed message for assistance.
If you have moved since you received your Serve Card®, it is crucial to update your address to ensure you receive important communications, including tax documents. Contact MiFunds at 800-292-7302 to update your address information.
For any inquiries related to your Atlantic Awards history, or for more detailed support, you can reach out to Awards Support. For general support related to Atlantic Gateway, you can contact Atlantic Gateway Support.
By understanding these steps, you can effectively manage your Atlantic Awards account and stay informed about important updates and requirements related to the program.
